Arbitration for Blacklists
I have been reading on various mailing lists how small isp’s are struggling keeping their email servers off of blacklists. It is a terrible thing when a big service provider like AOL can severely impair a smaller competitors aol-bound email service with no penalty by refusing to accept mail from them. Similar issues arise for innocent businesses who find their email servers blacklisted because of a single irate customer.
Having been a victim of blacklist terrorism I can say firsthand that it truly sucks when your emails start getting rejected all over the place. If getting blacklisted is not sucky enough, things become even suckier when you try to get your email server removed from the blackhole lists. Many blacklists have arcane methods for submitting claims, some simply ignore you, while others are quite helpful.
I think that a black list arbitration system should be setup by a trusted third party to quickly resolve blacklist disputes. Blacklist providers should be forced by their customers to subscribe to an arbitration processes and the decisions should be binding. An arbitration system can be automated for most claims but can have a human involved for special cases or richer customers.
Technorati Tags: blacklist, spam, antispam, rbl, real-time blackhole lists,
Comments
Leave a Reply
You must be logged in to post a comment.